Returns & Exchanges

At Anna van Thull, we want you to be completely satisfied with your purchase. If for any reason you are not happy, you can return or exchange your items within 30 days of delivery provided they are in their original condition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.

3

Ship the Items

Affix the prepaid shipping label provided via our portal to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, a refund will be processed to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing